Express Systems & Peripherals accepts product returns within 30 days of the invoice date.
After 30 days, product must be returned to the
manufacturer.
Due to variations in manufacturers' return policies, certain products may not be returnable if they are opened.
To return a product, you must obtain a Return Authorization Number from our RMA Department.
Return Authorization Numbers can be obtained by one of the following:
Telephone: (732) 928-1000 ext. 209
Email: rmadept@express-inc.com
Fax: (732) 928-1228 - PDF RMA Form
Online: Fill out the RMA Form and submit
We will need the following information to issue the RMA number:
Your Name/Company Name
Account Number
Invoice or Order Number
Item Number and Quantity
Serial Number
Reason for Return
Shipping Guidelines
After you receive the RMA number, ship the product to us at:
Express Systems & Peripherals
RMA# _______________
623 Herman Road
Jackson, NJ 08527
Products must include all components, accessories, cables, software, and manuals in the original shipment
Package returns to prevent damage during shipping (use original packaging when possible)
All returns must have an RMA number referenced on the shipping label as shown above
Returns must be received by Express Systems & Peripherals within 30 days from the date the RMA number is issued
Product replacements will be shipped to you via UPS Ground at no charge. If you would like a different shipping
method used, your account will be billed for the shipping cost.